Your terms and conditions of use

1.  Minimum Order   :  

     1.1 There is no minimum order requirement.

2.  Payment Terms for Sale of Goods  :

     2.1   We accept payments by Major Credit Cards, Debit Cards, Bankers Draft, Cheques  if guaranteed by bankers card and Cash.  

     2.2.  All invoices become due when presented, unless prior credit arrangements have been made.

     2.3   30-day credit accounts may be set up (subject to status), but, until confirmed , all invoices remain due when presented.

     2.4   All non-account or non-prepaid orders will be shipped “Cash on delivery”.

     2.5   Invoices that become late will be charged a late charge based on a percentage of the invoice net total. Details of our late charges are available on request.

     2.6   No further goods will be dispatched until all outstanding invoices have been paid, unless alternative credit arrangements have been made and agreed by Multiabbey Trading Limited.             

3.  Prices     :

3.1    All published prices, offers and discounts are correct at the time of printing. However, we reserve the right to change product prices and /or specifications at any time without prior notice.    

3.2     All prices are quoted in Pounds Sterling and are subject to VAT at the prevailing rate.        

3.3      Where Multiabbey Trading Limited undertakes to offer price match or beat a competitors price, the product must be Comparable. The decision as to whether to either match or beat the competitors’ price shall be the sole decision of Multiabbey Trading Limited.

4 Product Specification : 

4.1  Photographs, illustrations, drawings, measurements detailed in our catalogue are provided for information only and provide no part of the contract.  We reserve the right to change designs and prices without prior notice to the customers. In order to keep such a large range of products in stock it is sometimes necessary to have more than one supplier for individual items, this may result in small dimensional, design & weight variations for which Multiabbey Trading Limited accepts no liability. The customer is advised at the time of ordering to make fully aware any intentions to buy product in stages to complete a work.

5 Delivery :

5.1  All goods are shipped directly from our warehouse.

5.2  We offer free delivery service for orders worth £150/- and over for customers within our operating zones. Details of our operating zones can be obtained from our customer services department.  Carriage will be applicable for deliveries that are outside our operating zones.

5.3 We ensure that all goods ordered leave our premises on the same day . However, this is subject to stock availability and other unforeseen circumstances which might not be within our control.

5.4 If for any reason we are unable to dispatch your goods then we will notify you in advance by  Tel / Fax / Email and let you know the next scheduled delivery date.

6 Returned Goods :

6.1      Goods that are ordered and delivered to customer that are no longer required , may only be returned subject to prior agreement with Multiabbey Trading Limited and within 30 days of the delivery.

6.2      Goods must be returned in the same condition as when they were sent. 

6.3      Goods that are ordered in error by the customer and needs to be returned back will be subject to a handling charge of 15% .

6.4      Credits for returned goods will only be given if all criteria for returning goods have been fulfilled.

7 Short Shipment /  Missing items /  Excess items:

7.1      Any excess or missing items should be notified to Multiabbey Trading Limited immediately.

7.2      If by oversight any item has been delivered short of the quantity ordered then we will deliver the balance without any carriage charges to the customer.


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